2 days ago Apple seems adamant in not wanting anyone to play games on their devices that are not in the App store. Which is fine, when you buy Apple, you know you will never get a good gaming experience. Apr 06, 2020.
How to request a refund
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the 'Report' or 'Report a Problem' button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
If you can't request a refund on reportaproblem.apple.com
If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.
If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.
Get more information about refunds
See how long refunds take.
For more information about refund requests or for other refunds that you can’t request on reportaproblem.apple.com, contact Apple Support.
Problem with a subscription?
Apple Store Mac Games
You can request a refund. You can also cancel the subscription.
If you or a family member bought an item by accident
If you or a family member bought an item by mistake, set up Screen Time to prevent unintentional purchases in the future. You can require a password for purchases, prevent some types of purchases, or disable purchasing completely. Set up Screen Time.
Refund eligibility might vary by country or region. See the Apple Media Services Terms and Conditions for details. In countries and regions with consumer law protections, users retain their rights under these protections. In Australia and New Zealand, consumers retain their rights under the applicable consumer protection laws and regulations.
Store availability and features might vary by country or region. Learn what's available in your country or region.
How to back up with iCloud
- Connect your device to a Wi-Fi network.
- Go to Settings > [your name] and tap iCloud.
- Tap iCloud Backup.
- Tap Back Up Now. Stay connected to your Wi-Fi network until the process completes.
How to back up with iTunes
Mac App Store Games
- Connect your device to your computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
- If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. If you forgot your passcode, get help.
- Locate your device on your computer. If your device doesn’t appear on your computer, learn what to do.
- If you want to save Health and Activity data from your iPhone or Apple Watch, you need to encrypt your backup:
- Select the box called Encrypt [device] backup and create a memorable password.
- If you don’t need to save your Health and Activity data, you can make a backup that isn’t encrypted. Just click Back Up Now.
- Write down your password and store it somewhere safe, because there’s no way to recover your iTunes backups without this password.